English
Detailed Synonyms for customer relationship management in English
customer relationship management:
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the customer relationship management
– The process of building profitable customer relationships through the delivery of highly targeted interactions at all customer touch points by aligning marketing, sales and service functions and systems. 1the CRM; the customer relationship management– The process of building profitable customer relationships through the delivery of highly targeted interactions at all customer touch points by aligning marketing, sales and service functions and systems. 1